android phone won't lock in "north up" position

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  • Official comment
    Juan

    Hi Byron,

    I'm sorry to hear you are having problems with the Avenza Maps app. I can look into this issue for you! 

    To better understand and address the problem, could you kindly provide more details about your device? Specifically, I would appreciate information on the operating system you are using and the version of the Avenza Maps app installed.

    Additionally, could you clarify whether you are using a custom map or a map from our Map Store? Is the issue occurring with all your maps or is it specific to a particular map?

    Could you also send me a screenshot or screen recording of the app and the error you're seeing? It would be a great help in identifying the problem.

    Please email this information to support@avenza.com and we'd be happy to assist with this issue

    Juan

    Avenza Support

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