Kate

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  • How do I get my exported images to display correctly in Google Earth

      You may have noticed that when you export your placemarks with images attached from Avenza Maps as a KML and open that KML in Google Earth, your images have been rotated in some way and now displ...

  • Connecting to an External GPS Device

    You can connect an external GPS to your device to improve the accuracy of your GPS fixes. This allows you to attain much greater accuracy than your smartphone alone is able to achieve. Connecting y...

  • Statutory Holidays

    Avenza Systems Technical Support is available Monday - Friday 8.30am-5pm EST.  We are closed weekends and recognized statutory holidays in Canada.  Any technical support requests received during of...

  • Supported Languages

    Avenza Maps is officially supported in the following languages: English Chinese Japanese German Italian Russian Swedish Danish French Indonesian Portuguese Spanish For any languages not listed, t...

  • Minimum Device Requirements/Recommendations

    We often get users asking us what the minimum device requirements are for Avenza Maps, and what our best recommendations are for a device.  While there is no one-size-fits-all approach to devices, ...

  • Compatibility Information

    Compatibility of Avenza Maps with Android and iOS versions     Please note that in order to download an older version of the app for iOS devices, you must have previously had the app installed or ...

  • Versioning

      Map Store Versioning allows you to create different versions for your maps. When a new version is released, any Avenza Maps user who owns the previous version will be notified when a new versio...

  • Map folders vs. collections

    From the My Maps screen, there are two different context menus that can be accessed to allow you to manage your maps and folders.  The first is accessible through the '+' icon in the lower right co...

  • Can I transfer custom maps between devices?

    It is possible to move an imported map from one device with Avenza Maps to another device using AirDrop - a technology for directly transferring files from one Apple device to another.  This featur...

  • Map View

    To begin viewing a map, simply tap a map in the My Maps tab to open it.  If you do not have a map already imported or downloaded, please see our articles on the Getting Maps from the Map Store or I...