Kate

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  • Minimum Device Requirements/Recommendations

    We often get users asking us what the minimum device requirements are for Avenza Maps, and what our best recommendations are for a device.  While there is no one-size-fits-all approach to devices, ...

  • How can I get more accurate GPS results?

    Avenza Maps supports multiple location-based tools that require the use of precise GPS fixes. As Android operating systems update, battery and location optimization settings adopt different default...

  • How do I download purchased maps on a new device?

      Launch the Avenza Maps app on one of your devices. Tap the Map Store icon (shopping cart) and tap the My Account icon (head/bust icon in the top right corner), then login to your Avenza Maps acco...

  • How do I get my exported images to display correctly in Google Earth?

      You may have noticed that when you export your placemarks with images attached from Avenza Maps as a KML and open that KML in Google Earth, your images have been rotated in some way and now displ...

  • Can I move maps to my SD card?

      Regrettably, no. Maps purchased from the Avenza Map Store are locked to your device's internal storage in order to protect vendor content. This means that you can't store or move these maps to yo...

  • Common Issues and How to Troubleshoot

    Despite thorough testing that occurs for each release of Avenza Maps, there are still some things that can occur that are outside of our control.  The goal of this article is to help provide some o...

  • Android: Location Permissions

    Depending on the Android operating system being used, there are different location permission settings that can impact Avenza Maps.  This article will help outline the different permissions and set...

  • iOS: Accessibility Settings interfering with the display in-app

    Avenza Maps does have measures in place to account for accessibility settings at a device level and will auto-adjust certain screens and dialogs accordingly. However, if you are still having issues...

  • Settings

    You can access and define settings for the app here. While some settings vary and some are completely optional, they're simple to use and may help you customize some of the features in the app. The...

  • Map Store Settings

    The Avenza Map Store Settings page provides three options to users to in order to manage the Map Store, and as well as provide troubleshooting options. Local Purchase History This provides a detai...