Submit a request

Please choose the correct form below. Please be sure to allow emails from @avenza.com so that you receive our response as some email systems will divert the emails to your Spam Filter.

Your email address

Name

Product

Please note, call back phone support is for Plus and Pro subscribers only. Free users will only receive support via email and live chat.

Phone Number

Provide the phone number preferred for a call back. Please enter the number only (no dashes/spaces).

Subject

Company/Organization

Do you have your subscription code?

Subscription Code

This is your 20 character alpha-numeric subscription code, provided to Plus and Pro subscribers.

If not, please provide subscription information:

Please provide the following information so we may find the correct subscription code in our system. 1. The email associated with the subscription. If you are unsure, please provide all potential email addresses. 2. The receipt for your subscription. If purchased on an Android device, ensure the full GPA code is visible.

Platform

What platform are you currently using?

Device Operating System

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Where did you encounter this problem?

Please choose the area(s) where the issue was observed.

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Attachments

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