Transfer tracks to new device
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Official comment
Hi There,
You will need to export the tracks from the old device to then import the tracks, in the app, on the new device.
For steps and information on exporting the following article is offered - https://support.avenzamaps.com/hc/en-us/articles/4961670100116-Exporting-map-features.
For steps and information on importing the following article is offered - https://support.avenzamaps.com/hc/en-us/articles/4961638950548-Importing-map-features.
Thank you!
Edgar
Avenza Support
Comment actions -
Hi Allison,
Unfortunately, if you're not able to access to the device where your data was stored, that data cannot be recovered. The Avenza Maps app does not automatically back up custom imported maps or map features (such as routes, tracks, and placemarks) to cloud storage or external servers. All user-created data is stored locally on the device.
If you require any further assistance please reach out to us here: https://support.avenzamaps.com/hc/en-us/requests/new
Best,
Andy
Avenza Support Team
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