Make sure you are signed into your Google account on your Android phone

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Amir

• November 21, 2023 18:58

To ensure Avenza Maps will operate, you need to be logged into a Google account in order to continue using the app. If you log out of your Google account, the Operating System will prevent the app from opening after a few days for safety reasons.

You need to be logged into a Google account since the app uses Google Play Services. Play services would not work properly if the user is not logged into a Google account. 

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• Official comment

  

  Michael Ding

  • February 10, 2025 19:34

  Hi there,

  Just to clarify, this is entirely dependent on how your device would interact with Google Play Services. As a general rule of thumb, typically Google Play Services will not log you out of your Google Play account once you've logged in, regardless of being offline or not. To be sure, however, please ensure that prior to leaving and remaining offline for two weeks, to re-log into your Google Play account on your device and ensure the necessary steps for the service to continue to recognize that you are still on your device, but merely offline due to your environment.

  If you encounter any other issues, feel free to email us at support@avenza.com, with more details and screenshots (if possible), and we'd be happy to assist!

  Kind regards,

  Michael

  Support Specialist @ Avenza

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  HGohel

  • February 09, 2025 20:49

  Hi Amir

  What would happen in the case I'm offline for two weeks, and wanting to use Avenza maps during the time? Will I be able to use it?
  
  I see this post which sounds like Avenza might not work: https://support.avenzamaps.com/hc/en-us/community/posts/25415227782548-Avenza-wont-open-in-airplane-mode

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  HGohel

  • February 11, 2025 12:58

  Thank you, Michael Ding.

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