Kate

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Recent activity by Kate Recent activity Votes
  • Official comment
    1. Community
    2. Avenza Maps Q&A
    3. Operating systems

    Hi Liam, We don't generally recommend using Avenza Maps on devices running 2GB of RAM or less as the processing power required may not be enough.  If you are going to use the app for light use, it ...

  • Official comment
    1. Community
    2. Avenza Maps Q&A
    3. app stopped

    Hi, Mack thank you for your post! We are currently working on a patch release for both iOS and Android that will hopefully resolve the issue! In the interim, if you do want to uninstall and reinsta...

    1. Map Store
    2. Finding Maps
    3. Accessing the Map Store

    Hi Mark,   Just to confirm, are you referring to the suggested map in-app or through our website (avenzamaps.com)?  If you are using the app and the latest version (v3.8.x) the map store should loa...

    1. Map Store
    2. Finding Maps
    3. Searching the Map Store

    Hi Mark,   Thank you for your comment.  To search for maps in the new map store in the app (v3.8 and higher), you can use the search bar at the top of the screen or choose the filter option to narr...

    1. Map Store Publishers
    2. Managing Your Publisher Account
    3. Publisher Reports

    Hi Shingo,   Thank you for your comment. Purchases refer to the number of times the map was "purchased" (the initial download process that links a map to the map store account/device).  This purcha...

    1. Getting More Help
    2. Contacting Support
    3. When contacting Avenza Support

    Hi Hartono, Sorry to hear you are having problems accessing your Plus subscription!  If you can please reach out to us via the contact form in the upper right corner, we'd be happy to help get you ...