If you need to reach out to the Avenza Support Team for any help or questions, please see the following options! Please note our business hours are Monday-Friday, 8:30-5 pm EST. We are closed on weekends and Canadian statutory holidays. If you reach out to us during our non-business hours, we will get back to you as soon as possible on our next business day.
Free users
Email: If you are a free Avenza Maps user, you can reach out to our Support Team using the Contact Us form here.
Chat: You can also reach us via Chat during our normal business hours. Please note that Chat hours may vary slightly based on available agents.
Plus/Pro users
Email: If you are a Plus or Pro Avenza Maps user, you can reach out to our Support Team using the Contact Us form here.
Chat: You can also reach us via Chat during our normal business hours. Please note that Chat hours may vary slightly based on available agents.
Phone: You can reach us by phone during our normal business hours at +1 (416) 487-6442. You will be asked to provide your name/email and subscription code in order to help us verify your account.
Publishers
Email: If you are one of our Publishers, you can reach out to our team using the Contact Us form here or by emailing publishers@avenza.com
Phone: You can reach us by phone during our normal business hours at +1 (416) 487-6442. You will be asked to provide your name/email and publisher account name in order to help us verify your account.
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