If you need to reach out to the Avenza Support Team for any help or questions, please see the following options. Please note our business hours are Monday-Friday, 9am-5pm EST. We are closed on weekends and Canadian statutory holidays. If you reach out to us during our non-business hours, we will get back to you as soon as possible on our next business day.
Free users
Email: If you are a free Avenza Maps user, you can reach out to our Support Team using the Contact Us form here.
Chat: You can also reach us via Chat during our normal business hours. Please note that Chat hours may vary within our operating hours based on available agents.
Plus/Pro users
Email: If you are a Plus or Pro Avenza Maps user, you can reach out to our Support Team using the Contact Us form here.
Chat: You can also reach us via Chat during our normal business hours. Please note that Chat hours may vary within our operating hours based on available agents.
Phone: Phone support is available on a call back basis. Please fill out the form here to request a call back.
Publishers
Email: If you are one of our Publishers, you can reach out to our team using the Contact Us form here or by emailing publishers@avenza.com
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