Chelsea

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  • Total activity 40
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Activity overview

Latest activity by Chelsea

  • Chelsea created an article,

    Connecting to an External GPS Device

    1. Complete Documentation
    2. Location Tools

    Avenza Maps Pro subscribers can connect an external GPS to their mobile device in order to improve the accuracy of their GPS fixes. This allows you to attain much greater accuracy than your smartph...

    • Chelsea
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes

  • Chelsea commented,

    Official comment
    1. Community
    2. Avenza Maps Q&A
    3. Basemap Server Could Not Be Reached

    Hello Andy,  For this issue, we recommend clearing the cache for the app. To do this, open your device Settings > Apps > Search Avenza Maps > Storage > Clear Cache. Clearing cache will not delete y...

  • Chelsea commented,

    1. Subscriptions
    2. Enterprise Pro Subscriptions
    3. Managing Devices on a Subscription

    Hello Aaron,  Multi-seat subscriptions, or Enterprise Pro subscriptions as we call them, can be purchased directly from our Sales Team here: https://www.avenza.com/purchase/avenza-maps-pro-subscrip...

  • Chelsea created an article,

    Where can I find my subscription receipt?

    1. Subscriptions
    2. In-app Subscriptions

    If you have purchased a Plus or Pro subscription in-app, your receipt will be issued by the respective app store. Please see the information below on accessing your receipt on both Android and iOS ...

    • Chelsea
    • Updated
    • 0 followers
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    • 2 votes

  • Chelsea commented,

    Official comment
    1. Community
    2. Avenza Maps Q&A
    3. Pdf maps not importing into Avenza App.

    Hello Shane,  We have been able to identify this issue and there is a temporary workaround which should restore the importing custom map function. Here are the steps to fix the import issue: Open ...

  • Chelsea commented,

    Official comment
    1. Community
    2. Avenza Maps Q&A
    3. Error Opening Global Mapper Export

    Hello John,  There are a few things that can be causing this error message. If you have not already, please try the following:  Delete the failed map import and try downloading it again. Refresh y...

  • Chelsea created an article,

    Domain Access Rules

    1. Subscriptions
    2. Enterprise Pro Subscriptions

    Administrators for Avenza Maps Pro Enterprise licenses can choose to limit who is able to access the subscription further, by allowing or denying specific email domains. The purpose of this functio...

    • Chelsea
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes

  • Chelsea commented,

    1. Complete Documentation
    2. Getting Started
    3. OSM Basemap

    Hello David,  This functionality is indeed still available on Android. However, only for Light and Dark modes, not Satellite. If you are not seeing the option on your device when viewing the Light ...

  • Chelsea commented,

    Official comment
    1. Community
    2. Avenza Maps Q&A
    3. Collection with overview map and details?

    Hello Alicia,  You should be able to zoom in or out on the map you are viewing, to switch back and forth between the overview and detailed maps in your collection. The 'direction' will depend on th...

  • Chelsea commented,

    Official comment
    1. Community
    2. Avenza Maps Q&A
    3. Live map centering

    Hello Bradley,  There is a setting which enables the map to be centered on your location, while also moving with you called 'follow mode'. This can be turned on via the map view, by tapping the arr...